Privacy Policy
Effective date: October 30, 2026
Design First Builders (“Design First Builders,” “we,” “us,” or “our”) respects your privacy. This policy explains what we collect on designfirstbuilders.com (the “Site”), how we use it, who we share it with, and the choices you have.
Other websites we run, such as DDK Kitchen Design Group, may have their own privacy policies. This Site is meant for people in the United States, mainly the Chicago area.
The short version
- We collect what you send us, like your contact details and project information, plus some technical data automatically.
- We use it to answer you, plan and deliver your project, and improve our Site and ads.
- We do not sell your personal information for money
- You can ask us to access, correct, or delete your information, and you can opt out of marketing at any time.
Information we collect
Information you give us
This includes your contact details, project information, messages you send through our chat, reviews you submit, and materials you send when you apply for a job.
Information we collect automatically
This includes device details, the pages you view, and your approximate location.
We do not collect biometric data.
Chat, phone calls, and text messages
Chat
We save messages sent through the chat on our Site. Our team and our third-party chat provider can read them, and some replies may be automated.
Phone calls
If a call is recorded or monitored, we will tell you.
Text messages
If you opt in, we may text you about your project and about offers. Reply STOP at any time to opt out. You do not have to agree to texts to hire us. We do not share mobile numbers with third parties for their own marketing.
Cookies and tracking
We use cookies and similar tools to:
- make the Site work
- measure how the Site is used (we use Google Analytics through Google Tag Manager)
- show and measure ads on platforms like Google and Meta (Facebook and Instagram), including remarketing
- display embedded content, such as maps
Your choices
You can block or delete cookies in your browser settings, use the ad settings in your Google and Meta accounts, or use industry opt-out sites. If you block cookies, some parts of the Site may not work as well.
Do Not Track
Some browsers send a “Do Not Track” signal. We do not currently act on these signals.
How we use your information.
We use your information to:
- respond to your questions and requests
- plan and deliver your project
- send you project updates and, if you opt in, offers
- review job applications – improve our Site and our advertising
- follow the law
Who we share your information with
We do not sell your personal information for money. We may share it with:
- service providers that help us run the Site and our business
- advertising partners, such as Google and Meta
- trade partners and suppliers who work on your project, if you are an active client
- others when the law requires it
- a buyer or partner if our business is sold or merged
Your choices and rights
– You can unsubscribe from our marketing messages at any time.
- You can ask to see, correct, or delete the personal information we have about you.
In some cases we may need to keep information because of legal or business record-keeping requirements. To make a request, contact us using the details at the bottom of this page.
How long we keep your information
We keep information for as long as we need it for the reasons listed in this policy, including warranties and legal or tax obligations.
Security
We use reasonable safeguards, including HTTPS, to protect your information. No website or system is completely secure, so we cannot guarantee absolute security.
Please do not send credit card numbers, Social Security numbers, or bank account details through our forms, chat, or email. If a data breach affects you, we will notify you as Illinois law requires.
Links to other websites
Our Site may link to other websites. We are not responsible for their privacy practices.
Children
Our Site is not meant for anyone under 18.
Governing law
Illinois law governs this policy. Disputes will be handled in the courts of DuPage County, Illinois, or the federal court for that district.
Changes to this policy
When we update this policy, we will post the new version here with a new effective date.
Contact us
Design First Builders & Remodelers 1201 Norwood Avenue, Itasca, IL 60143 (630) 250-7777 info@d1builders.com
